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UK, Europe  & Crown Dependencies Opportunities

We believe that one of the key strengths of Canaccord Genuity is our culture of partnership, collaboration and excellence. We are driven by our clients’ success and we are relentlessly committed to helping them achieve their financial goals. When our clients succeed, we succeed.

Working at Canaccord Genuity offers performance-driven individuals an opportunity to do the most rewarding work of their careers. Our employees experience the best of both worlds: access to global resources and capabilities, with the responsiveness and agility of an independently owned firm.

In the UK, Europe & Crown Dependencies, we offer employment opportunities in our Wealth Management and Capital Markets businesses. Our Wealth Management business operates out of offices across the UK, as well as Jersey, Guernsey and the Isle of Man. Our Capital Markets business is headquartered in London, with additional locations in Dublin and Paris.

To learn more about the careers in our UK & Crown Dependencies Wealth Management division, please click here.

We invite you to learn more by exploring our opportunities below, or by making a submission using the General Application link at the bottom of this page.

Speculative Applications - Capital Markets

Please submit any speculative applications here. Your details will be retained for three months in line with General Data Protection Regulation and our Recruitment Privacy Notice. If, in that time, your CV is suitable for a vacancy, we will get in touch to discuss your experience in more detail. Please note that we advertise when we are accepting applications for our Intern positions and Analyst programme. 

Any applications that are sent through via our speculative applications route will not be considered for these roles and should be submitted as outlined in the relevant advertisement. 

Canaccord Genuity Limited aim to promote an environment free from discrimination, harassment and victimisation where everyone receives equal treatment regardless of age, colour, disability, gender, race, sexual orientation, hours of work, marital status, national origin, political opinions or religious beliefs. All decisions on employment practices are objective, free from bias and based upon work criteria and individual merit. To monitor the effectiveness of our efforts in regards to offering equal opportunities, we would be grateful if you would provide the relevant information requested on the application form. The information requested will be detached by us upon receipt of your application and will not be used during the selection process.


Location: London

Department: Capital Markets

Company: Canaccord Genuity Limited

Reference: Spec1

More info

Apply now

Helpdesk Team Lead, IT - Support

Summary/Overview

We are looking for a Helpdesk Team Lead to supervise and ensure the smooth and efficient running of the IT helpdesk team, to provide hands-on technical support and expertise to the CGL user base and to proactively manage the IT desktop environment.

Responsibilities

  • Ensure the Helpdesk is monitored, and jobs are dealt with appropriately, and escalated if required.
  • Encourage the London team communication, enhancing excellent team collaboration and work ethics.
  • Supervise the work of the team and share expertise to mentor the more junior members.
  • Ensure important business applications have sufficient knowledge and coverage across the team.
  • Provide strong in-depth knowledge to support Active Directory (Azure/On-Prem), Microsoft Exchange (Online), Intune, Defender, Microsoft Office 365, Windows, iOS and Android devices.
  • Take active part in group technical meetings (like Global Desktop) and ensure that CGL IT remains in line with Group practices and initiatives. Raise any concerns in these meetings so that issues do not sit unresolved.
  • Arrange holiday and sickness cover when necessary, adjusting staff start and end times so that the business is supported for the covered hours.
  • Ensuring that the IT team communicates to the business users.
  • Ensure protocols and procedures are followed by the team.
  • Ensure the meeting room equipment is maintained and checked that it is operational for the business.
  • Overtime and travel may be required at times due to the nature of project deadlines and deliverables.
  • Monitor major projects and ensuring appropriate planning and testing has been covered, ensure change controls in place covering this information.
  • Provide support for remote offices.


Qualifications, Experience and Skills

  • Educated to A Level or equivalent (or suitable professional qualifications).
  • 6 years relevant experience in providing deskside support (ideally in Financial Services)
  • Appropriate IT experience, preferably with 2 years in a supervisory role.
  • Excellent verbal and written communication skills complemented by exceptional interpersonal skills;
  • Ability to demonstrate a high level of discretion and confidentiality;
  • Highly organised and reliable, self-starter, motivated and ambitious;
  • Detail oriented with strong organizational skills;
  • Excellent prioritization skills with the ability to excel under pressure;
  • Excellent teamwork skills complemented by the ability to work well independently;
  • Advanced proficiency in Microsoft Word, Excel, Outlook and PowerPoint.

Canaccord Genuity Limited aim to promote an environment free from discrimination, harassment and victimisation where everyone receives equal treatment regardless of age, colour, disability, gender, race, sexual orientation, hours of work, marital status, national origin, political opinions or religious beliefs. All decisions on employment practices are objective, free from bias and based upon work criteria and individual merit. To monitor the effectiveness of our efforts in regards to offering equal opportunities, we would be grateful if you would provide the relevant information requested on the application form. The information requested will be detached by us upon receipt of your application and will not be used during the selection process.



Location: London

Department: Capital Markets

Company: Canaccord Genuity Limited

Reference: VA57

More info

Apply now